• Are you considering a career change but unsure if medical office reception is for you?

  • Are you great at customer service and could you use some of those valuable skills to break into healthcare?

  • Are you a provider or healthcare leader trying to wrap your head around the role of effective medical office reception to properly oversee or hire for the department?


If you said YES to any of these questions then the Medical Office Reception Excellence mini-course is for you!

In this self-paced, mini-course you will learn how to cultivate an environment where you will thrive and patients will receive the attention and care they deserve.  The course includes pre-recorded lessons, drills & worksheets, and quizzes to assess your learning.  After completing this mini-course, you will feel prepared to be successful in a career as a Medical Office Receptionist.

By the end of this course you will:

  • Know how to communicate with others by creating rapport
  • Manage effective written and verbal communication
  • Understand the importance of HIPAA regulations and patient privacy when working at the front desk
  • Learn the types of behaviors that could maintain or improve their organization’s reputation



What Included?

You will gain access to the following features:

  • Pre-recorded lessons

  • Lifetime access to the program

  • Hands-on drills & study materials

  • Quizzes to assess & final assessment to test your learning

  • Certificate of Completion

Bonus Features

Your investment includes the following bonus

  • Community

    Access to the Private Support Group

  • Fun Study Material

    Additional online study resources and games to help you retain the information in a fun engaging way

Program Instructor

Senior Instructor Jasmine Vializ

Jasmine is a healthcare advisor, speaker, and leader. As the CEO of Inlera, Inc. Jasmine leads a team of professionals committed to using their expertise, creativity & problem solving to help get providers back to the heart of their practice. Jasmine uses her passion for people and over two decades of healthcare leadership experience to usher in the next generation of medical billers and take organizations to new levels of efficiency and effectiveness. She is highly skilled at developing systems that position healthcare organizations to scale while delivering exceptional services to their patients. Jasmine & her leadership team follow the principles of servant leadership and believe in creating a sustainable work environment that is fulfilling to its team both personally & professionally. Jasmine operates from her core mission to improve the delivery of patient care by alleviating the stress and confusion from the business of healthcare.

Additional Offerings